Privacy Policy | Global Energy Method

Last Updated: March 20, 2026

This Privacy Policy explains how Global Energy Method™ (also referred to as “GEM,” “we,” “us,” or “our”), operated by Lisa Ramos / Global Energy Method, collects, uses, discloses, and safeguards your information when you visit our websites (including www.globalenergymethod.com, globalenergymethod.mykajabi.com, and any related subdomains), enroll in our online courses, certification programs, access digital products, participate in live sessions, use community features, or otherwise interact with our services (collectively, the “Services”).

We are committed to protecting your privacy. This Policy applies to information we collect through the Services. By using the Services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.

1. Information We Collect

We may collect the following types of information:

Personal Information

Contact details: name, email address, phone number, mailing address.
Account information: username, password (encrypted), profile details.
Payment information: billing name, address, credit card details (processed securely by third-party payment providers; we do not store full card numbers).
Enrollment and program data: purchased courses/certifications, progress, quiz/test results, certification status.
Communications: messages, emails, support tickets, feedback, testimonials you submit.

Automatically Collected Information

Device and usage data: IP address, browser type, operating system, device identifiers, pages viewed, time spent, referring/exit pages.
Cookies and similar technologies: session cookies, analytics cookies (e.g., Google Analytics), marketing pixels.
Location data: approximate location inferred from IP address (no precise geolocation unless you provide it).

Information from Third Parties

From Kajabi (our platform provider), payment processors (e.g., Stripe, PayPal), email services, or other integrated tools.
Publicly available information if you interact with us on social media.

2. How We Use Your Information

We use your information to:

Provide, maintain, and improve the Services (e.g., deliver courses, process enrollments, issue certifications).
Communicate with you (e.g., send program updates, newsletters, support responses).
Process payments and manage subscriptions.
Personalize your experience (e.g., recommend content based on progress).
Analyze usage trends and improve our offerings.
Send marketing communications (you can opt out at any time).
Comply with legal obligations, prevent fraud, enforce our Terms of Service.
Protect the security and integrity of the Services.

3. Sharing Your Information

We do not sell your personal information. We may share it with:

Service providers: Kajabi (hosting/platform), payment processors, email/marketing tools (e.g., Mailchimp), analytics providers (e.g., Google Analytics), cloud storage—all under confidentiality agreements.
Legal requirements: if required by law, subpoena, court order, or to protect rights, safety, or property.
Business transfers: in connection with a merger, acquisition, or sale of assets.
With your consent: for any other purpose you explicitly approve.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies for functionality, analytics, and advertising. You can manage preferences via your browser settings or our cookie consent banner. For details, see Kajabi's Cookie Policy (linked in our footer). Note: disabling cookies may limit site functionality.

5. Data Retention

We retain your information as long as needed to provide the Services, fulfill legal obligations, resolve disputes, or enforce agreements. For example:

Account data is kept while active and for a reasonable period after closure.
Transaction records are retained per tax/legal requirements (typically 7 years). After retention periods, we securely delete or anonymize data.

6. Your Privacy Rights

Depending on your location, you may have rights such as:

Access, correct, or delete your personal information.
Opt out of marketing emails (unsubscribe link provided).
Under CCPA/CPRA (California residents): request disclosure of collected/sold/shred data, opt out of sales/sharing, limit use of sensitive info.
Under other laws (e.g., GDPR for EU residents): additional rights like data portability or objection to processing.

To exercise rights, contact us at support@globalenergymethod.com. We respond within applicable timeframes (e.g., 45 days under CCPA). Verification may be required.

7. Children's Privacy

Our Services are not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we learn we have, we will delete it. Contact us if you believe a child provided information.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method is 100% secure—use strong passwords and protect your account.

9. International Transfers

The Services are hosted in the United States. If you access from outside the US, your information may transfer to and be processed in the US (and other countries where our providers operate). We rely on mechanisms like standard contractual clauses where required.

10. Third-Party Links & Services

The Services may link to third-party sites (e.g., social media, external resources). We are not responsible for their privacy practices—review their policies.

11. Changes to This Privacy Policy

We may update this Policy. Changes will be posted here with an updated "Last Updated" date. Material changes will be notified via email or site notice. Continued use after changes constitutes acceptance.

12. Contact Us

For questions, requests, or concerns: Global Energy Method™ support@globalenergymethod.com Phoenix, Arizona, USA

By using the Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.